Privacy Policy

Introduction

HVACRedu.net (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data, including compliance with the California Consumer Privacy Act (CCPA) for California residents.

When you use our services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. As you use our services, we want to be transparent about how we handle your information and the ways in which you can protect your privacy.

Information We Collect

We collect personal information from students, instructors, and visitors, including:

Identifiers (e.g., name, email address, phone number, postal address)
Educational and professional details (e.g., certification status, coursework history)
Payment and billing information
Internet or network activity (e.g., website interactions, login activity)
Additional data (e.g., error reports, cookies, location-based services)

How We Use Your Information

Your personal information is used for the following purposes:

To provide and improve our HVACR courses and educational services
To process payments and manage student accounts
To communicate with students, faculty, and customers
To comply with applicable laws, including privacy regulations like the CCPA
To personalize services, display relevant advertisements, and improve functionality

Your Rights Under the CCPA and General Privacy Regulations

If you are a California resident, you have the right to:

Know what personal information we collect and how we use it
Request access to your personal data
Request deletion of your personal data (subject to legal and contractual obligations)
Opt out of the sale or sharing of your personal data (Note: We do not sell personal data)
Exercise non-discrimination rights when choosing to exercise privacy rights

Customers also have the right to access, correct, and delete personal data, and object to processing. To submit a request regarding personal information, contact us at [email protected] or 1.888.655.4822 ext. 4.

Managing Personal Data

You can view or edit your personal data online for various services and control data collection preferences, such as opting out of promotional communications via email, SMS, physical mail, and telephone. Mandatory service communications are not subject to opt-out preferences.

Sharing Your Information

We share personal data when necessary to complete transactions or provide requested services. This includes sharing payment details with banks and fraud prevention services. Additionally, we share information with trusted vendors, customer support providers, and IT security agents—these companies must comply with our privacy and security standards.

How We Protect Your Information

We take appropriate security measures, including encryption and access controls, to protect personal data from unauthorized access, disclosure, or misuse. However, while we strive to safeguard your data, risks associated with internet usage remain, including external website links beyond our control.

SMS Communications Policy

If you consent to receive SMS messages from HVACRedu, you may receive texts related to customer service, enrollment updates, and promotional content.

Message Frequency: Up to 5 messages per month
Opt-In Method: Via an online form
Opt-Out Method: Reply “STOP” to any SMS or contact us directly
Standard Messaging Disclosures: Msg & data rates may apply. Text “HELP” for assistance or visit www.hvacredu.net/privacy-policy

California residents retain CCPA rights, including the ability to:

Know what personal information we collect and how we use it
Request access to their personal data, including SMS preferences
Request deletion of their personal data, subject to legal and contractual obligations
Exercise non-discrimination rights when choosing to opt out of SMS communications

To manage your SMS preferences, please contact us at

[email protected] or call 1.888.655.4822

Updates to This Policy

We may update this privacy policy periodically. Any revisions will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this privacy policy, your rights, or our data practices, contact us at:

HVACRedu.net
PO Box 77, Heron, MT 59844
[email protected]
1.888.655.4822

Terms and Conditions

1- SMS Consent Communication:
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from HVACRedu, you may receive messages related to the following:

Customer Care

Example: You have been enrolled in Free HVAC Training in California. Thank you for subscribing to HVACRedu.net alerts. Msg & data rates may apply. Reply HELP for help, STOP to opt-out. Privacy Policy: www.hvacredu.net/privacy-policy/. If you opt out, you will receive a final message confirming that no further messages will be sent. For support, visit www.hvacredu.net/privacy-policy/ or email info or call 888-655-4822

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per Month related to your Enrollment.

Example:
“Msg frequency: 5 per month.”

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from HVACRedu in the following ways:

By submitting an online form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.hvacredu.net/customer-service/

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit: https://www.hvacredu.net/privacypolicy
Message frequency may vary

For more about our SMS policies, click here.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes.